Fort Lauderdale, Fla.\u00a0(Oct. 14, 2025)\u00a0\u2013\u00a0SIXT USA, a subsidiary of Sixt SE \u2013 a global leader in premium mobility services \u2013 has been ranked #3 among 13 car rental companies evaluated in the J.D. Power 2025 North America Rental Car Satisfaction Study. SIXT achieved an overall customer satisfaction score of 711, surpassing the study average of 691 and representing a three-point increase in overall satisfaction compared to the previous year.<\/p>\n
This marks the second consecutive year the brand has ranked third overall, underscoring its popularity and commitment to consistently delivering exceptional service and elevated experiences for travelers across the U.S.<\/p>\n
The North America Rental Car Satisfaction Study examines the customer experience with rental car companies across seven core dimensions (in order of importance): ease of rental; pick-up\/drop-off; level of trust; vehicle; staff; value for price paid; and digital tools. It is based on responses gathered from 8,263 business and leisure travelers who rented a vehicle at an airport location during the past year. The 2025 study was fielded from August 2024 through August 2025.<\/p>\n
Tom Kennedy, President, SIXT North America:<\/strong> \u201cWe are grateful to our customers for their continued trust in SIXT and for choosing us for their mobility needs. Achieving a #3 ranking for two straight years motivates us to continue aiming higher in serving our customers. It also reflects the dedication and hard work of our team members, whose commitment to providing an outstanding customer experience every day makes this possible.\u201d<\/p><\/blockquote>\n
SIXT has distinguished itself in the competitive North America rental car market by offering an unparalleled customer experience that sets it apart from ordinary rent-car-companies: a premium fleet with the latest makes and models, outstanding customer service, and a seamless booking experience via\u00a0SIXT.com<\/a>\u00a0and the\u00a0SIXT app<\/a>\u00a0where customers can easily browse, select and reserve their ideal vehicle from a wide range of options.<\/p>\n
This ranking adds to a growing list of accolades, including SIXT being named \u201cBest Car Rental & Mobility Innovation\u201d company at the 2025 Frequent Traveler Awards<\/a>, recognized as the #1 Rental Car Company\u00a0in America in the\u00a02025 USA TODAY 10Best Readers\u2019 Choice Awards<\/a>, and named one of Travel + Leisure Readers\u2019 Five Favorite Car Rental Companies<\/a> for two consecutive years (2024 and 2025).<\/p>\n
In just a little over a decade, the United States has become the most important growth market for SIXT. Today, SIXT operates more than 100 rental branches in 25 states, employs more than 2,000 team members, and now serves 51 of the most important airports across the country. In addition, by launching operations in Canada in 2022, SIXT is tapping into another billion-dollar market that also offers potential for synergies with its U.S. operations.<\/p>\n
About J.D. Power<\/strong><\/p>\n
J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.<\/p>\n
J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com\/business. The J.D. Power auto-shopping tool can be found at JDPower.com.<\/p>\n","protected":false},"author":19,"parent":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-9162","newsrooms","type-newsrooms","status-publish","hentry","category-unternehmen","newsroom-country-north-america"],"acf":[],"_links":{"self":[{"href":"https:\/\/about.sixt.com\/en\/wp-json\/wp\/v2\/newsrooms\/9162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/about.sixt.com\/en\/wp-json\/wp\/v2\/newsrooms"}],"about":[{"href":"https:\/\/about.sixt.com\/en\/wp-json\/wp\/v2\/types\/newsrooms"}],"author":[{"embeddable":true,"href":"https:\/\/about.sixt.com\/en\/wp-json\/wp\/v2\/users\/19"}],"wp:attachment":[{"href":"https:\/\/about.sixt.com\/en\/wp-json\/wp\/v2\/media?parent=9162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}